Privacy Policy

Purpose of this Privacy Policy

This privacy policy explains how Mojo Gift B.V. (“Mojo Gift“, “we“, “us“, or “our“) collects and processes your personal data when you:

Visit our website
Purchase a gift experience
Sign up for a newsletter
Enter a competition or campaign
Contact us through customer service

This policy supplements other privacy notices we may give you and is not intended to override them.

Who We Are (Data Controller)

Mojo Gift B.V., located in The Netherlands, is the controller responsible for your personal data.

Third-Party Links

Our website may contain links to third-party websites, applications, or services. Please note that once you leave our website, we are not responsible for the privacy practices or content of those third-party platforms.

Personal Data We Collect

We collect the following categories of personal data:

Data Category	Examples
Identity Data	First name, last name, gender, date of birth
Contact Data	Email address, billing address, delivery address, phone number
Account & Profile Data	Username, password, preferences, past orders, reviews, survey responses
Payment & Transaction	Payment card details, bank account, transaction history
Technical Data	IP address, browser type/version, device info, operating system
Usage Data	Pages viewed, time spent on site, click paths, browsing actions
Marketing Preferences	Subscription status, marketing preferences
Aggregated Data	Statistical data not linked to an identifiable person

We do not collect sensitive personal data (e.g., health info, religion, ethnicity, etc.).

How We Collect Your Data

We collect your data through:

Direct interactions: When you fill out forms, contact us, or make a purchase
Automated technologies: Cookies and server logs track how you interact with our website
Third-party sources: Such as advertising partners, analytics providers, and publicly available registries

Why We Use Your Data (Legal Grounds)

We process your personal data when:

It’s necessary for a contract (e.g., purchasing or redeeming a gift)
We have a legitimate interest, which does not override your rights
You’ve given us consent, especially for marketing
We must comply with legal obligations

Purposes of Data Usage

Purpose	Legal Basis
Processing your orders	Contract
Managing your account	Legitimate Interest
Sending marketing messages	Consent
Personalizing your experience	Legitimate Interest
Handling customer support and feedback	Contract / Legitimate Interest
Preventing fraud and ensuring security	Legitimate Interest / Legal Duty
Complying with legal obligations	Legal Obligation

Marketing and Communication

You’ll receive marketing from us if:

You opted in
You’ve purchased from us before and didn’t opt out

You can opt out anytime via the “unsubscribe” link in emails or by contacting us directly.

We won’t share your personal data with third parties for marketing without your explicit consent.

Cookies and Tracking Technologies

We use first-party and third-party cookies to enhance your site experience. You can customize or refuse cookies in your browser settings.

To learn more, visit our [Cookie Policy].

Data Sharing and Disclosure

We may share your data with:

Internal staff (under strict confidentiality)
Service providers (e.g., hosting, payment gateways)
Delivery partners (to fulfill your order)
Analytics and advertising partners
Regulators or law enforcement (where required)

We require third parties to respect your data and use it only as instructed.

International Transfers

Some of our partners operate outside the EEA. When transferring data internationally, we ensure:

Transfers go to countries with adequate protection (approved by the EU)
Standard Contractual Clauses (SCCs) are in place
EU-U.S. Data Privacy Framework is applied when relevant

Data Security

We implement:

Encryption and access control
Secure payment processing
Regular vulnerability scanning

Only authorized personnel can access your data. If we detect a breach, we’ll notify you and authorities when required.

How Long We Keep Your Data

We keep personal data only as long as necessary. This includes:

Fulfilling contracts
Complying with tax/legal obligations
Maintaining records of past interactions

When no longer needed, data is securely deleted or anonymized.

Your Legal Rights (EU and EEA)

You have the right to:

Access your data
Correct inaccurate data
Delete your data (“right to be forgotten”)
Object to processing for direct marketing
Restrict how we process your data
Withdraw consent at any time
Port your data to another provider

To exercise these rights, contact us at [privacy@mojo-gift.com].

International Users and Your Privacy Rights

If you’re accessing our website from outside the European Economic Area, additional privacy rights may apply under local laws:

United States (California CCPA / CPRA)

If you are a California resident, you may have rights to:

Know what personal information we collect and how we use it
Request deletion of your data
Opt out of the sale or sharing of your personal information

We do not sell personal data under California law. To submit a request, contact: privacy@mojo-gift.com

United Kingdom (UK GDPR)

UK residents maintain the same rights as those under EU GDPR. Mojo Gift complies with the UK GDPR and Data Protection Act 2018.

Canada (PIPEDA)

Under PIPEDA, Canadian users have rights to:

Access and correct personal information
Withdraw consent for specific uses
File complaints with the Office of the Privacy Commissioner of Canada

Australia, New Zealand, and Asia

Local privacy laws may apply depending on your country. Mojo Gift aims to comply with applicable data protection laws globally. Please contact us with specific requests relevant to your location.

Children’s Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect data from children. If you believe we’ve done so, please contact us for prompt removal.

Automated Decision-Making

We do not use personal data for automated decision-making that produces legal or similarly significant effects.

Changes to This Policy

We may update this privacy policy from time to time. The most current version will always be available on our website. Please review it periodically for changes.