Frequently Asked Questions

Find quick answers to the most common questions

We’ve gathered the questions our gifters and recipients ask most often — from how to send a Mojo Gift to how to redeem it anywhere in the world. Whether you’re planning a surprise for someone special or activating your own card, you’ll find all the clarity you need right here.

Everything you need to know about giving and receiving a Mojo Gift.
All Questions Answered
FAQ
General Questions

Quick answers

What is Mojo Gift and how does it work?

Mojo Gift is an experience gift card that lets the recipient choose from over 100,000 experiences in 100+ countries. The gifter picks a card that fits their budget, and the receiver uses it to select or create their dream experience — from spa days to adventure trips or even tailor-made requests.

Can I send a Mojo Gift card instantly online?

Yes. You can send a digital Mojo Gift card instantly by email or schedule it for a specific date. After checkout, you can also share it through WhatsApp, Messenger, Telegram, or Slack — perfect for last-minute gifts.

Do Mojo Gift cards expire?

No. All Mojo Gift cards have no expiration date, so your recipient can enjoy the freedom to redeem their experience whenever they’re ready.

What kind of experiences can be chosen with Mojo Gift?

Recipients can explore over 100,000 global experiences — from fine dining, spa retreats, and weekend getaways to helicopter rides, concerts, and cultural tours. They can even request a favorite product or a custom-made experience through our concierge.

Can Mojo Gift cards be used worldwide?

Absolutely. Mojo Gift is available in 100+ countries, and all cards can be redeemed globally. Whether your recipient is in London, Sydney, or Dubai, they’ll find memorable experiences nearby.

How can I redeem my Mojo Gift card?

Simply visit mymojogift.com, click “Activate Gift,” and register with your gift card number. From there, you can choose an experience, request a product, or ask our concierge to design something tailor-made for you.

Can companies use Mojo Gift for employee rewards or client gifts?

Yes. Mojo Gift offers flexible corporate gifting solutions — from bulk orders to fully branded landing pages with personalized messages for each recipient. It’s a seamless way to celebrate teams, clients, or partners across the globe.

What happens after I choose my experience or product?

Once you’ve selected your preferred experience or product, our team confirms availability and finalizes the booking or delivery. You’ll receive all details directly by email — everything handled for you, stress-free.

FAQ
Sending & Personalization

Quick answers

How can I send a Mojo Gift card to someone?

You can send your Mojo Gift card directly by email, schedule it for a future date, or share it instantly through WhatsApp, Messenger, Telegram, or Slack after checkout.

Can I schedule my Mojo Gift to arrive on a specific date?

Yes. During checkout, you can select a preferred delivery date so your gift arrives exactly when you want — perfect for birthdays, anniversaries, or surprise moments.

Can I include a personal message with my Mojo Gift?

Absolutely. You can add your own message during checkout. The recipient will see it when they activate their card, making the experience more personal and heartfelt.

Can I upload a photo or image with my Mojo Gift?

Yes. You can include a photo, company logo, or event image to make your gift more memorable — ideal for both personal and corporate gifting.

What if I want to give the Mojo Gift card in person?

You can easily print your gift card or create your own DIY card. After checkout, you’ll receive the activation link and code — simply include them in your printed card.

Can I customize how the recipient receives their Mojo Gift?

Yes. You decide whether to send it digitally, schedule it ahead, or hand-deliver it. Each option includes a beautifully designed layout and activation details.

Will the recipient see the value of the gift card?

No — the amount spent remains private. The recipient only sees the experiences available to them, ensuring the focus stays on the thought and emotion behind your gift.

Can I send multiple Mojo Gift cards at once?

Yes. You can send multiple gifts in one order or request a bulk delivery if you’re gifting to a group, event, or team. Each recipient will receive a unique activation link and message.

FAQ
Redemption of Mojo Gift Cards

Quick answers

How do I redeem my Mojo Gift card?

To redeem, go to mymojogift.com and click “Activate Gift.” Enter your unique gift card number and activation link. You’ll then be guided to choose from thousands of global experiences, request a product, or ask for a tailor-made experience through our concierge.

Can I choose any experience with my Mojo Gift?

Yes. Once you activate your card, you’ll gain access to our curated collection of over 100,000 experiences worldwide. You can book directly or ask our concierge to help you find or create the perfect option.

What if I want a product instead of an experience?

No problem. You can use your Mojo Gift to request a product of your choice. Simply enter what you’d like — for example, “Apple AirPods” or “Louis Vuitton wallet” — and our team will provide personalized options within your gift value.

How long do I have to redeem my Mojo Gift?

Your Mojo Gift card has no expiration date, so you can redeem it whenever you’re ready. Whether it’s next week or next year, your gift remains valid and ready to use.

What happens after I choose my experience or product?

Once you’ve made your selection, our team confirms all details — from availability and scheduling to delivery. You’ll receive confirmation by email, and we’ll handle the rest.

Can I change my mind after choosing an experience?

Yes, in most cases. If your experience hasn’t been confirmed yet, our team can help you adjust or switch to a different one. Just reach out to our concierge for quick assistance.

Can I use my Mojo Gift in any country?

Yes. Mojo Gift cards are redeemable worldwide across more than 100 countries. Whether you’re at home or traveling abroad, you can access local and international experiences through our platform or concierge team.

What if my activation link or code doesn’t work?

If your gift card shows as invalid or you have trouble activating it, don’t worry. Simply contact our support team at hello@mojo-gift.com. We’ll reactivate your card right away so you can continue choosing your experience without delay.

FAQ
Corporate Experience Gift Cards

Quick answers

What are Mojo Gift corporate gift cards?

Mojo Gift corporate gift cards are flexible experience gifts that let employees or clients choose their own reward. They can select from over 100,000 experiences worldwide, request a product, or create something tailor-made through our concierge.

How can my company send Mojo Gift cards in bulk?

You can order multiple gift cards at once and have them delivered individually to each recipient. Our team can handle the entire process, from distribution to personalized messages and branded landing pages.

Can we include our company logo and a personal message?

Yes. Every corporate order includes the option to display your company logo and a custom message on a branded landing page. This ensures every recipient sees a personal greeting that reflects your brand.

Are Mojo Gift cards suitable for international teams?

Yes. Mojo Gift cards can be redeemed in more than 100 countries, making them ideal for global companies that want to recognize employees or clients across multiple regions.

Can we track which recipients have activated their gifts?

Yes. You’ll receive updates on activation and redemption rates, allowing you to measure engagement and impact within your team or campaign.

Is there a minimum or maximum order amount for corporate gifts?

There is no strict minimum or maximum. You can order a single card or thousands at once. Each card can be customized to match your preferred budget.

Can Mojo Gift cards be used for employee reward programs?

Yes. Many companies use Mojo Gift for ongoing reward programs such as birthdays, anniversaries, performance awards, or client appreciation. It’s a simple way to manage recognition throughout the year.

How can we request a demo or quote for corporate gifting?

You can request a demo directly through our website or contact our corporate team via corporate@mojo-gift.com. We’ll walk you through the process, pricing options, and branding possibilities for your company.

Every Budget Creates a Memory
The Complete Gift Collection
How it starts
You select a gift card, personalize and send it your way
How it ends
They choose an experience and create memories for life