Mojo Gift
LEGAL

Terms & Conditions

Last upadate: March 4, 2026

Acceptance of Terms

By accessing mojo-gift.com or purchasing a Mojo Gift card, you agree to be bound by these Terms and Conditions, our Privacy Policy, and our Cookie Policy. These documents together form the complete agreement between you and Mojo Gift.

If you do not agree to these Terms, please do not use the Mojo Gift platform or purchase any gift cards.

These Terms apply to all visitors, registered users, gift card purchasers, and gift card recipients who interact with the Mojo Gift platform.

About Mojo Gift

Mojo Gift is a digital gifting platform based in Amsterdam, Netherlands. We specialise in premium digital gift cards redeemable for experiences, travel, products, and tailor-made requests across 190+ countries worldwide.

Our mission is to make gifting effortless and memorable — allowing senders to give something truly personal, and recipients to choose exactly what they want, wherever they are in the world.

Accounts

You may purchase Mojo Gift cards as a guest without creating an account, or you may register for a Mojo Gift account to access additional features such as order history and saved preferences.

If you create an account, you are responsible for:

Mojo Gift reserves the right to suspend or terminate accounts that are used in violation of these Terms, including accounts associated with fraudulent activity, abuse, or resale of gift cards without authorisation.

Gift Cards

Purchasing

Mojo Gift cards are available in various denominations in EUR and other supported currencies where applicable. When you complete a purchase, you will receive an order confirmation by email. Your order is confirmed once payment has been successfully processed.

Delivery

Digital gift cards are delivered instantly to the recipient's email address upon successful payment. If delivery is not received within a few minutes, please check your spam folder or contact us at support@mojo-gift.com.

No Expiry

Mojo Gift cards do not expire. Your balance is yours to keep and use whenever you like — there is no time pressure to redeem.

We believe gifting should be stress-free. That is why every Mojo Gift card comes with no expiry date, no hidden fees, and no loss of value over time.

Redemption

Recipients may redeem their gift card on the Mojo Gift platform for any available experience, product, or service within the card's value. Change is not given in cash; any unspent balance remains available on the card for future use. Gift cards cannot be exchanged for cash except where required by law.

Pricing & Payment

All prices displayed on mojo-gift.com are inclusive of applicable VAT where required. The final price at checkout reflects the total amount you will be charged.

We accept the following payment methods:

All payments are processed securely by our PCI-DSS compliant payment partners. Mojo Gift does not store, process, or have access to your full card details at any point.

Prices are subject to change. The price displayed at the time of purchase is the price you will be charged — we will never alter a price after you have completed a transaction.

Refunds & Cancellations

Consumer right of withdrawal

Under EU consumer law (Directive 2011/83/EU), you have a 14-day right of withdrawal from the date of purchase, provided the gift card has not been redeemed or accessed. Digital content that has been accessed or downloaded may not be eligible for withdrawal.

To request a refund under your right of withdrawal, contact us at support@mojo-gift.com within 14 days of purchase with your order number and the reason for your request.

Unredeemed cards

Outside the statutory withdrawal period, we may offer refunds on unredeemed cards at our discretion. Each request will be assessed individually. Please contact support@mojo-gift.com to discuss your situation.

Technical issues

If a gift card cannot be redeemed due to a technical error on our part, we will issue a full replacement gift card or a complete refund — your choice. Please report any technical issues to support@mojo-gift.com as soon as possible.

Acceptable Use

By using Mojo Gift, you agree that you will not:

Violation of these acceptable use standards may result in immediate account suspension, cancellation of gift cards without refund, and reporting to relevant authorities.

Intellectual Property

All content on mojo-gift.com — including but not limited to the Mojo Gift brand name, logo, website design, gift card artwork, photography, copy, and software — is owned by or licensed to Mojo Gift and is protected under Dutch and international copyright, trademark, and intellectual property law.

You may not reproduce, distribute, republish, modify, or create derivative works from any Mojo Gift content without our prior written permission. You may share links to mojo-gift.com for personal, non-commercial purposes.

Limitation of Liability

To the fullest extent permitted by applicable Dutch law, Mojo Gift’s total liability to you for any claim arising out of or related to your use of the platform or any gift card shall not exceed the amount you paid for the relevant gift card that gave rise to the claim.

Mojo Gift is not liable for:

Nothing in these Terms limits or excludes our liability for fraud, fraudulent misrepresentation, death or personal injury caused by our negligence, or any other liability that cannot be excluded by law.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Netherlands. Any disputes arising from or relating to these Terms or your use of Mojo Gift shall be subject to the exclusive jurisdiction of the courts of Amsterdam, Netherlands.

If you are a consumer resident in another EU member state, you may also be entitled to bring proceedings in the courts of your country of residence, and to benefit from mandatory consumer protection provisions of your local law.

For EU consumers, the European Commission’s Online Dispute Resolution platform is available at  ec.europa.eu/consumers/odr.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices. The “Last updated” date at the top of this page will be revised accordingly.

For material changes — those that significantly affect your rights or obligations — we will notify you by email (if you have an account with us) or by posting a prominent notice on our website in advance of the changes taking effect. Your continued use of Mojo Gift after the effective date of updated Terms constitutes your acceptance of those Terms.

Contact

Questions or concerns about these Terms and Conditions? Our legal team is here to help.

Mojo Gift — Legal Team
Email: privacy@mojo-gift.com
Address: Amsterdam, Netherlands
Website: mojo-gift.com